Support

Contact support

Email ggray225@gmail.com. We aim to acknowledge requests within two business days. Include the storefront domain, the report or receipt URL when applicable, and a concise description of what you expected to happen.

Do not send Shopify access tokens, API keys, passwords, buyer details, payment information, or checkout URLs. Deltaproof is designed to assess public catalog, policy, agent-discovery, and anonymous cart surfaces without opening checkout or submitting buyer information.

What to include

• Your public storefront or myshopify.com domain
• The report, receipt, or scan time you are asking about
• The affected public page, product, policy, or cart behavior
• A redacted screenshot when it helps explain the issue

Privacy and security

Deltaproof does not proceed to checkout, submit payment, provide a buyer identity, or retain checkout and continue URLs. Read the shared Parallel Studio app privacy policy for the information the product processes and your available choices.

For a suspected security issue, contact us privately at the same address and avoid publishing exploit details or credentials in public channels.

Business contact